Understanding your NDIS plan
How plan budgets are structured, what core, capacity building and capital supports mean, and what you can actually spend them on.
Coming soon
Resources & news
Plain-English information you can actually use
The NDIS can be confusing. These guides, links and support numbers are here to make the next decision a little easier.
Guides
NDIS guides in progress
We're writing these now. Ask us about any topic in the meantime and we'll walk you through it over the phone.
Plan managed, self managed or agency managed?
The practical differences between plan management types, and what each one means for choosing providers like IDIM Care.
Coming soon
Preparing for a plan review
What evidence to gather, how to talk about goals and what reports your providers should give you before the review.
Coming soon
Your rights as a participant
Choice and control, the NDIS Code of Conduct, how to raise a concern and where to go if you're not satisfied.
Coming soon
Cultural safety and your supports
How to ask for workers who match your culture, language or gender, and how to involve family and Elders in planning.
Coming soon
Getting started with a new provider
What a good service agreement includes, what questions to ask, and what should happen in your first month of support.
Coming soon
Useful links
Official sources
Crisis support
If you need help now
IDIM Care is not a 24/7 crisis service. In an emergency, always call 000.
- Emergency (police, fire, ambulance)000
- Lifeline13 11 14
- 13YARN (First Nations crisis support)13 92 76
- 1800RESPECT1800 737 732
- NDIS Commission complaints1800 035 544
- Beyond Blue1300 22 4636
News
Updates from IDIM Care
Announcement
Referrals now open
Our online referral portal is live for support coordinators, participants and families across Far North Queensland.
Announcement
First Nations advisory group forming
We're inviting Elders and community leaders to help shape governance, practice and cultural safety at IDIM Care.
Announcement
We're hiring
Support workers, support coordinators and a First Nations Engagement Officer — apply through our Careers page.
Ready to make a new beginning?
Whether you're a participant, a family member or a support coordinator, we'll make the next step simple.