Transport Support
Transport is often the difference between a plan on paper and a life in the community. We aim to make travel dependable and low-stress.
Who this service may suit
- Participants with transport funding or a support worker travelling with them
- People who miss appointments because getting there is hard
- Participants learning to travel independently
Suitability is confirmed individually. Contact our team to confirm current service availability in your area.
What's included
- Door-to-door transport with a worker the participant knows
- Travel to appointments, work, study and community activities
- Travel training and public transport confidence building
- Support with planning routes and timings
What's not included
- Taxi or rideshare services booked and billed by third parties
- Transporting a participant without a support purpose or agreed funding
- Specialist behaviour support assessment or the implementation of restrictive practices
- Clinical, nursing or high-intensity health procedures
- Emergency, crisis or after-hours response — call 000 in an emergency
How we personalise this support
We confirm the vehicle, access needs, who travels with the participant and how costs are charged before the first trip.
Who delivers this support
- Current driver's licence and comprehensively insured, roadworthy vehicle
- NDIS Worker Screening where legally required for the role
- Training in safe transfers relevant to the participant's needs
Ask us which checks and competencies apply to the worker being proposed for you.
Outcomes we work towards
- Fewer missed appointments
- Greater access to work, study and community
- Increased independent travel skills
Funding and costs
Prices depend on the service, time, location and staffing, in line with current NDIS pricing rules. We explain proposed rates and any travel or cancellation charges before support begins, and include agreed costs in your service agreement.
IDIM Care provides supports to eligible NDIS participants. The funding arrangements we can accept depend on the service and how your plan is managed. Contact us and we will confirm whether we can support you.
Ask about fundingQuestions about transport support
Other supports you might need
Support Coordination
Understand your plan, connect with suitable providers and build confidence in managing your supports.
Assistance with Daily Living
Practical support at home and in the community, shaped around your routines, preferences and independence.
Social and Community Participation
Support to take part in activities, relationships and community life on your terms.
Ready to make a new beginning?
Whether you're a participant, a family member or a support coordinator, we'll make the next step simple.